Office tel & Fax :  +30 2897024428 

Mobile Whats- app & viber +306973258993

FIVOS TRAVEL FILIPPAKIS MICHAEL   MHTE License :1039E601074201      

Dimokratias Street 29  L.Hersonisou Crete Greece P.C. 70014

V.A.T: EL 050630546  

tel:   +30 2897024428

You can purchase our products from our local store or reserve via a booking form. If you need help selecting the right product, please feel free to contact our customer service team

Waiver, Refund and Cancellation Policies

This information is very important, please read it carefully. It is the responsibility of the traveler to read and agree to these Terms and Conditions before signing up or making payment for any tours. Your signature below signifies your agreement with the following terms and conditions.

Fivos travel acts as a sales agent for any airline, hotel, car-rental company, tour operator, cruise line, or other service provider named in your itinerary (Suppliers). Fivos travel is not responsible for acts or omissions of the Suppliers or their failure to provide services or adhere to their own schedules. The suppliers or independent contractors providing transportation, accommodations and all other services are not agents or employees of Fivos travel. By utilizing the services of all suppliers, the passenger agrees that neither Fivos travel nor any representatives shall be liable for any accident, injury, including loss of life, damage, loss, delay, irregularity or expenses arising from acts of God, strikes, war, weather, quarantines, sickness, terrorist activity, government restrictions or regulations, from any act or omission of any individual, firm, or corporation furnishing transportation, sight-seeing, accommodations, or any services in connection with such travel plans or from any other occurrences whatsoever. All such expenses or losses are the responsibility of the traveler. By commencing travel, the traveler willingly assumes all risks and responsibilities expected or unexpected involved with such travel. We urge purchase of travel insurance to protect against such risks, including tour cancellation due to unanticipated events
Travel insurance for your group is available if you would like to register please inform us.

Payment method of tours can be made by bank transfer, with a deposit of 50% of your booking and the final payment 60 days prior to your departure.
Payment by credit card will incur a processing fee of 2.5% of the amount paid by credit card (except American express 6%).

Changes to Reservation: Once initial payment has been made for a tour reservation, all change requests must be received in writing. Fivos travel is subject to the rules and fees of third party suppliers and thus change requests are not guaranteed. If change is possible, all fees by the supplier, as well as an administrative fee will be added to the reservation cost. 

24 hours  prior the departure full refund for bus tours and only if organizer accepted.

Cancellation and Refund Policy   Order Summary:

Santorini-Jeep Safari-Land Rover Safari- Private tours-Yacht tours-Car rental  

A service fee will take into effect once you submit your reservation online. Any changes made to a reservation will be subject to a 6% service fee.

To cancel the reservation, Cancellation and Refund Policy will apply.

Cancellation and Refund Policy:

Fivos Travel makes every effort to serve our customers better. We also advise all customers to purchase Travel Insurance.

  • 30 or more days prior to departure - 10% of total purchase amount
  • 7-29 days prior to departure - 25% of total purchase amount
  • 4-6 days prior to departure - 50% of total purchase amount
  • Within 3 days prior to departure - 100% of total purchase amount
  • Day of departure or no show - 100% of total purchase amount
  • Unused features are non-refundable. No shows forfeit entire payment
    There is 6% handling fee add-on to the above penalties
    The Cancellation Fees listed here will apply to all reservations, unless the tour booked has specific fees listed under "Special Notes" on the individual itinerary page.

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